Media should take some cues from MedTech

The other day I was asked by Lars K. Jensen to contribute 3 tips on digital development as it relates to media to his weekly newsletter, ‘Digital Ugerevy’. Naturally, I obliged and delivered as I try to do every time a good friend of mine asks for a piece of advice or some input. And…

Better is better than cheaper

It is always interesting reading the newsletter of Benedict Evans, former Partner at Andreessen Horowitz. Especially his essays. One of the latest, ‘News by the ton’, about the challenges of legacy media has an enlightened graph based on Google Trends that shows that over time, internet searches has moved from looking for ‘cheaper’ towards increasingly…

Corona thoughts, Part 4

After the corona pandemic is behind us (and no one knows how long that is going to take, ed.), I am wondering if we will see the emergence of a new set of unmet customer demands born by the pandemic – and the withering of others, we thought we needed until this new reality hit…

Customer #1

The other day I sat down with one of our investments to discuss their potential future direction. It was an interesting and productive session with some key questions arising during the conversation. One of those discussions was around who the customer actually is? If you’re developing a B2B solution, is your customer the company, you…

Treasure the soft skills

When you’re looking to solve a problem and improve something for someone, empathy matters. You need to be able to put yourself in the shoes of the customer, feel their pain and use the insight generated to fuel your product development efforts. When we fail to employ empathy and other soft skills like it, we…