Conversational AI is all the rage these days. It's everywhere. Including in healthcare. To en extend. The hype is certainly trying to break through to the sector with talk of robotic doctors, chatbot therapists, and AI making life-altering decisions. In its present state, the view seems to be it is like combining Dr. Strange with… Continue reading Don’t hand AI the scalpel just yet
There is a contentious issue plaguing healthcare — the struggle between consultations with ill informed physicians that lack meaningful substance and the stifling red tape preventing digital health apps from fulfilling their potential in patient empowerment treatment. In a sector that needs a ton of more good, it is basically like studying the worst of… Continue reading Meaningless consultations and red tape
Next week I am looking forward to attending the Bitz & Pretzels HealthTech conference in Munich, Germany. It's the first major conference outing for me, since I transitioned into my new role as lead on Digital Health at People Ventures, and I have got a ton of meetings with interesting people lined up and some… Continue reading Searching for ‘what’s next?’
The only thing that beats the feeling of trying to make a positive impact is when you sense that you have succeeded. Someone, or ideally a whole group of people, is better off due to something you helped orchestrate or do. Nowhere is the opportunity for impact greater than in healthcare. While most people agree… Continue reading Doubling down on digital health
It is one of those great ironies in life: For all the need of innovation within healthcare in order to be able to pay for everything and ultimately provide better outcomes for patients, it is super, super hard for a startup to get in a position to actually sell anything for the public healthcare sector.… Continue reading Show me the payer
Sometimes having simple pricing for your product makes your life more complicated than it has to be. You find yourself in a situation, where many customers pay too much for using your product too little, and other customers pay too little as they use your product more, than you had envisioned. If you are not… Continue reading Making your pricing ‘sticky’
Are you customer obsessed? Is your startup? I think the question is relevant to ask, as I see quite a number of startups, who claim to be customer focused but in reality aren't. Let me give three specific examples of what I mean. You leave revenue goals to sales. It is up to them to… Continue reading Why customer obsession matters
Agility is a hugely important personality trait to have when you're running a startup in a dynamic market environment. Eventhough you have a laserlike focus on making your vision come through, you can be guaranteed that things are going to happen along the way that weren't a part of the plan, and where you will… Continue reading Have you got a Plan B?