Every day. Fast Forward.
Have you ever thought about how many different SaaS tools for business there are, who help you get things, you have decided on doing, done, but how few (great) tools there are at helping you reach the right operational decision about what to do? As a former business manager with a deep passion for getting… Continue reading BMaaS
One thing I find very fascinating is that for a lot of startups there seems to be an almost inverse relationship between the energy put into acquiring and onboarding customers versus the energy put into keeping them as happy customers for the long term. Of course most startups do customer satisfaction surveys, NPS scores etc,… Continue reading Customer check-in