Design for the flipside

The events of recent years have shown that with great technology comes great benefit and great risk. Even the best services and tools can be used in ways that have opposite consequences of what was intended. And the risk of the latter happening gets compounded when the genie is out of the bottle; it gets…

Understand the machine

Launching an entirely new research area into machine behaviour as suggested by MIT Media Lab seems like an obvious good idea. Because the more we leave to machines, the better we need to understand the decisions those machines make, the rationale behind them and the impact they will have on our outcomes. Forcing ourselves to…