Theory is NOT always reality.
Case in point:
A politician might think that incentivizing public employees through rating and a cash bonus is a great idea and will lead to better outcomes for all; not least those who are at the receiving end of the service and says thanks by providing a top rating.
But a public employee knows from experience that such a system will create a stampede towards the citizens who are nice, no hassle and provide the better ratings leading to the higher rewards, while those in need who may be cross, downright angry, unable to rate or just provides a poor rating will risk being left behind. Because in a rewards driven system no one (or at least very, very few) wants to pay the price of caring without getting the reward.
Right there is the difference between theory – or ideology of any sort – and reality.
For that very same reason it is super important not to be stuck in an ivory tower thinking you can outsmart reality.
You can’t. Your great ideas will most likely fail. It goes for ideology and politics, and it goes for business and startups as well.
But you can navigate reality. But it takes respect for reality. And that is achieved by immersing yourself in it and get your hands dirty, before you try to figure everything out.