Yesterday I got wrapped up in a Twitter-fight. I know, you should never allow yourself to be in that position, but in this case ‘the arsonist tweet’ was so profoundly…don’t know what to call it…I couldn’t help myself.
Basically, the discussion was around what or who killed Danish the Danish chain of bookstores, Arnold Busck, which has gone belly up. The argument – without any supporting data, analysis and/or argument – was that it was…wait for it…the public libraries.
Because people have access to public libraries and can borrow books for free, Arnold Busck died an unfair death.
Never mind that liberalisation of the Danish market for books years ago allowed supermarkets to sell books at a discount with predictable results. Never mind online book stores discounting books and providing free shipping, if you’re a paying member. Never mind the huge positive socioeconomic effects of libraries on education among other things. Never mind that fewer people actually use libraries to borrow books – because they buy them instead (!!)
The cause of death of Arnold Busck can most likely be found in the mix of cheap crime litterature (that Danes read A LOT) in super markets and a better and cheaper inventory online. And then I haven’t even mentioned A-M-A-Z-O-N…
Etcetera ad nauseam.
But let us close down the libraries so a super challenged chain of bookstores with premium book prices, limited stock of titles, expensive prime real estate, a f***** IT system with an inept implementation gone haywire and what have you can be put on life support for a few more months.
The point here is not to show how misguided the original ‘argument’ is – although it is and it took me roughly 3 minutes of basic online research and insertion of relevant links above to make a far more nuanced analysis of the real problem.
No, the point here is to show for all what kind of problems we create for ourselves when we can’t be bothered getting our facts straight before we come out with totally unsubstantiated conclusions.
It can be ok when it only happens on Twitter (except it gets you all worked up and leads to wasted time arguing and posts like this). But when business decisions are based on the same kind of deeply flawed logic and approach – and trust me: it happens multiple times every second all over the place – we’re not making ourselves better off. We’re making ourselves worse off.
We can and should do better.