A ‘bible’ on your quest

If you are working on creating anything new, anything outside the norm, you know that it can be a daunting task. You know that it can feel impossible at times, and you know that you can get to the point where you really doubt what you're doing, and how to proceed with confidence. Thankfully, there… Continue reading A ‘bible’ on your quest

The greatest learning opportunity

There is no way around it: The greatest learning opportunity is when things don't go according to plan. When you envisioned X and Y or Z happens, and you have very little idea about why that is. When that happens - and it will happen - it is an open invitation to learn. It is… Continue reading The greatest learning opportunity

Design for the flipside

The events of recent years have shown that with great technology comes great benefit and great risk. Even the best services and tools can be used in ways that have opposite consequences of what was intended. And the risk of the latter happening gets compounded when the genie is out of the bottle; it gets… Continue reading Design for the flipside

Lipstick on a gig

Starting today, food-delivery company Deliveroo will no longer be delivering meals from restaurants in Germany. While in itself there is nothing spectacular about a business exiting a market, it is spectacular that the notice to the companies delivery people - riders, as they are called - was only FOUR days. Variable low-wage pay, unclear working… Continue reading Lipstick on a gig