If you are working on creating anything new, anything outside the norm, you know that it can be a daunting task. You know that it can feel impossible at times, and you know that you can get to the point where you really doubt what you're doing, and how to proceed with confidence. Thankfully, there… Continue reading A ‘bible’ on your quest
The greatest learning opportunity
There is no way around it: The greatest learning opportunity is when things don't go according to plan. When you envisioned X and Y or Z happens, and you have very little idea about why that is. When that happens - and it will happen - it is an open invitation to learn. It is… Continue reading The greatest learning opportunity
Rewind to the pain
The other day I met with a startup in need of some advice. They have been working on their offering for a couple of years, and they felt stuck in terms of getting it to market and choosing the right approach. They showed me their product, and it prompted a conversation about who they have… Continue reading Rewind to the pain
Share your epiphanies
Some people might need a guide to sourcing disruptive ideas. For the rest of us, we all - I bet - are painfully aware of where we tend to have our most bright flashes or epiphany moments. For us it is more a question about being able to capture them than to get to them… Continue reading Share your epiphanies
Lead by experience
Yesterday, the company I chose to deliver fiber to my home made their best effort to loose me as a customer. Due to unfortunate circumstances I narrowly missed a visit by a technician, and when I called them to figure out what went wrong, the customer support was rude and hung up on me. Companies… Continue reading Lead by experience
Excel’ing in assumptions
What do you do, when you are a big fan of Assumptions Mapping as brought forward to David J Bland of Precoil, but you are not into doing a lot of Post It's on a wall? You of course build an Excel model for it. I have been using Assumptions Mapping for a couple of… Continue reading Excel’ing in assumptions
Design for the flipside
The events of recent years have shown that with great technology comes great benefit and great risk. Even the best services and tools can be used in ways that have opposite consequences of what was intended. And the risk of the latter happening gets compounded when the genie is out of the bottle; it gets… Continue reading Design for the flipside
Lipstick on a gig
Starting today, food-delivery company Deliveroo will no longer be delivering meals from restaurants in Germany. While in itself there is nothing spectacular about a business exiting a market, it is spectacular that the notice to the companies delivery people - riders, as they are called - was only FOUR days. Variable low-wage pay, unclear working… Continue reading Lipstick on a gig