Lipstick on a gig

Starting today, food-delivery company Deliveroo will no longer be delivering meals from restaurants in Germany. While in itself there is nothing spectacular about a business exiting a market, it is spectacular that the notice to the companies delivery people - riders, as they are called - was only FOUR days. Variable low-wage pay, unclear working… Continue reading Lipstick on a gig

Stay manageable

Yesterday I met with an former colleague who stepped down from a C-level job to essentially become a landlord renting out spare rooms in his house and making a nice flexible living doing so. It was very inspiring - and surprising. We took a walk, and he 'walked' me through his business and how he… Continue reading Stay manageable

Get value from values

What does it mean to have something of real economic value that customers want? Is it to have the best product within a category worth an extra charge, or is it to have a product that sits so well with the belief system of the customer that they are willing to pay a premium price… Continue reading Get value from values

When tech matters

Having worked with technology and product development for close to 20 years, I have never considered myself someone who was fascinated by technology for technologys own sake. Rather I have been - and continue to be - fascinated by what kind of problems technology can help solve. Case in point: New search seems to indicate… Continue reading When tech matters

Has digital really bombed?

Considering all the progress electricity, the combustion engine and other major breakthroughs generated inside 50 years of inception, digital still has very little impactful progress to show for it. At least that's the argument, Greg Satell makes. To some extend he is absolutely right. Even though some real breakthroughs have happened and made a lot… Continue reading Has digital really bombed?

Treasure the soft skills

When you're looking to solve a problem and improve something for someone, empathy matters. You need to be able to put yourself in the shoes of the customer, feel their pain and use the insight generated to fuel your product development efforts. When we fail to employ empathy and other soft skills like it, we… Continue reading Treasure the soft skills