Is creating value as a startup with something new always inherently positive for everybody concerned?
What if part of the value creation you offer is to help take away the uncomfortable pain of someone having to confront someone else with a problem, the first one really just want to be rid off? Is that a positive for everyone concerned?
Case in point:
If a healthtech startup as part of it’s value proposition offers doctors the ability to spend less time with patients, is that a net positive for all? Why it may help drive down cost for the health sector as such, wouldn’t it be a loss of value instead to a lot of the patients affected by being less able to actually meet an expert?
I am not saying here that it’s wrong, and you shouldn’t try to deliver that kind of value. I am just suggesting that what you may offer as a positive value to one set of stakeholders might be seen as the opposite to another. And you need to be aware of that and own up to the fact that that is what you (also) do.
Especially so if you’re dealing with vulnerable people.